Spa Overheating When a spa overheats, it’s usually due to excessive pump run time. Firstly, check filtration run time isn’t too long (eg. 20hrs) Setting filtration run time Next, ensure TYPE value is set to match the controller model. As an incorrect TYPE value can force pumps to run excessively. If a jet pump is stuck…
How to configure your spa settings Important Articles Setting Date & Time Setting Sleep timers Setting filtration run time Heating modes explained Setting power save timers Setting your daily Water clean Cycle Heat pump modes explained & Element boost Setting jet pump time out period Change Brand setting to run my Vortex Health Light Placing…
Understanding Error Codes Usually if your spa is in an error state it will display on the touchpad. If the touchpad is blank, all SpaNET controllers have a red flashing heartbeat LED on the brain PCB to indicate the status of the controller. When the controller is functioning correctly with no errors to report, the…
Spa Temperature Issues All SpaNET touchpads will have a flame indicator light, when illuminated RED this means the spa understands it needs to heat. If this indicator light isn’t RED the spa will not heat. The most common reason a spa doesn’t heat is due to incorrect settings. Firstly, check the clock has been set…
Pumps Not Running Properly Several software settings determine the spas pump confirguration. If suddenly pump buttons have either disappeared on your SmartTOUCH or now engage different pumps on your SV or SV Mini touchpad, check the TYPE value is set to match the controller model. DIP Switched located on the brain PCB also determine pump…
SmartLINK Wi-Fi If your SmartLink app shows that your spa is offline line refer to Spa Showing Offline on SmartLINK app To set up home automation with your V3 SmartLink module refer to Home Assistance Automation / MQTT set up. Keep in mind a V3 SmartLink module will need to have more recent firmware to…
How Can I Set My Spa to Run More Efficiently? Important Articles The best way to reduce your spas electricity consumption is to have a heat pump fitted. Heat pumps typically use a 75% less power than a traditional electric element. Learn more If your spa doesn’t have a heat pump fitted, the best way…
Heat Pump Troubleshooting If your SV series heat pump isn’t running you must confirm that H.PMP setting has not disabled the heat pump. Then confirm ambient air temperature is within heat pump operational limits of -2°C – 40°C Check if a heat pump error code is present. The error should scroll across the screen every 30…
Touchpad Display When a touchpad screen has gone completely blank you should begin with ensuring the spa has an adequate power supply. We firstly recommend checking both your isolation switch and RCD are both turned on. If your spa is plugged into an outdoor water socket, you can even try plugging in a different appliance…
Setting Date & Time Be sure to set the date and time before operating the spa. Vital functions such as filtration, sanitisation cycles and sleep timer settings depend on the time and date being set correctly. Press a short single press of the DOWN button to change display to Time/Clock Press the OK button to…
