Adding to the positive experience of others below. SpaNet have provided faultless after sales service for my Spa for the last 6 years. Any issue no matter how small has been dealt with extremely quickly with great outcomes in every instance. Cannot recommend them highly enough
I would like to pass on my thanks to the team at SpaNET for their wonderful support and after sales service. I had a couple of minor problems which were addressed immediately. I would have no hesitation in recommending this company to anyone interested in pools & spas. Many thanks again.
We cannot rate highly enough the after sales service we experienced from SpaNet recently. Our spa is 5+ years old and we had an issue with the touchpad. Simon from SpaNet was amazing, diagnosed over the phone (we are interstate) and had us sorted and up and running in no time. It’s been a long time since we have had such attentive, prompt and exceptional service with the issue correctly identified and fixed first go. You guys rock!! Thanks ever so much
I contacted SpaNet after an issue with fitting a new Spa heater. Recieved accurate and helpful information by phone to resolve the problem.
Simon was spot on with his diagnostic advice and the issue was resolved satisfactorily. Thank you Simon and would definitely recommend this company.
I cannot rate highly enough the after sales service from SpaNet. These guys are wonderful. Dean was able to diagnose over the phone and get parts sorted. Highly recommend this company. Thank you to the wonderful team.
I’ve had a few great experiences with this company. This week an error code and constant running pump on an older spanet panel had me thinking , ok this is gonna cost me a bomb. Nope Daniel problem solved over phone. Super helpful and when the panel does go kaboom I’ll be upgrading with spa net. Thanks Daniel.
Very knowledgeable, helpful and efficient. Had a tricky problem with spa spoke with the guys at Spanet who sent a replacement part and after some further advice over the phone my spa is back in full working condition. Thank you!
I had a problem with my Spa. The swim jet was turning on when the spa was heating. Called Spanet and my problem was resolved in minutes. The person I spoke with was very knowledgeable, knew exactly what the problem was and helped me fix it over the phone. Thanks so much for your help, I really appreciate it. Wonderful customer service.
The Team at SpaNET are brilliant. Super professional and went out of their way to ensure warranty repairs were done as quickly as possible. Their Customer Service is exceptional and should be what other businesses should replicate. Well done Team and I would recommend your services in a heartbeat.
Dean at Spanet has been amazing – very friendly, professional and patient with his explanations and efforts to help me with a few minor issues with my old spa heater after many years of it not being used. I was amazed the old Spanet heater and controller came to life after years of not being used – it just shows you how good their equipment is! Thank you very much.
